Quality Guarantee

The question we get asked the most about our Second Hand collection is " What's the Quality like?"

Good question. Every item we buy is thoroughly checked out by our team of experienced buyers who have each got years of industry experience and expertise in understanding and recognising quality issues.  All the products we buy undergo detailed examinations and scrutiny to ensure that the quality is good enough for Penny Lane to put out for sale. Products are individually graded and in some instances, cleaned, recased or sleeved.  By the time they are put out for sale, we are confident that the  item will play to the standard expected.

Obviously some older, more collectable items may have quality issues - but we aim to make you aware of those BEFORE you purchase, so you can buy with confidence.

And in every case, if it fails to meet our standards - return it with proof of purchase and we'll put things right.